Data-Driven IT Service Management
20 years of ITSM focus. From monitoring to correction, making IT management data-driven and continuously improving. One system covering the entire IT service management process, making data truly serve management decisions.
Why Choose NI System
Clear goals and top-level design, complete logical support, unified data, comprehensive functionality
Integrated Monitoring
206 device types and 7,751 monitoring metrics built in. From network to applications, hardware to middleware, fully automated monitoring.
Incident Management Loop
End-to-end value stream from monitoring to correction: monitoring → event → incident → problem → change → configuration, forming a complete closed loop.
Data-Driven Improvement
Three-step loop: measure, evaluate, guide. Quantify IT operations with data, identify gaps, drive continuous improvement—based on data, not gut feeling.
Subscription Service
More than delivering software—remote watch center, data analysis, on-site monthly meetings. We work alongside customers to use the system.
Deep Expertise in Four Industries
20 years of industry experience, understanding IT management pain points across sectors
Healthcare
EMR rating support, HIS monitoring, IT service desk for information centers
Finance
Compliance, data audit trail, vendor coordination management
Government
Cryptography compliance, workflow automation, cross-department collaboration
Enterprise
ERP/CRM monitoring, team performance, business department satisfaction
Trusted by Leading Organizations
Selected customer stories
Want to see how NI System solves your IT management challenges?
Request a demo, and we'll tailor the discussion to your industry and scenarios